"Hi Nicki,

Everything was absolutely flippin' amazing. Loved the Roosevelt and Paul rocked the Hollywood Bowl like no one else can.

Thanks for everything. You were fabulous. I think I shall have to put you on speed dial. Don't have much time to respond so please forgive the brevity. I am traveling for the next month. Be home the 28th. Mostly Middle East & Britain. Cheers!"

Dave

"Kismet Dianne,

I just wanted to write and thank you both so much for your efforts with organising our accommodation in LA. I know it has been a lot of work for 4 nightsbut you have both gone to extremes to make sure our wishes have been met and have done a great job of knowing the exact kind of experience and style of hotel we want for our USA trip.

I cannot thank you enough for your help and will definitely be in touch afterwoods to give you feedback on the London West Hollywood.

We can sit back and relax now knowing everything has been done. All we have to do now is enjoy ourselves LA Style!!!!!"

Jodie

"Dear Lasha,

I am keeping your number and contact information, and am so happy I found your site and you! You helped make the trip really wonderful! I will send an email later with some pics in it and tell you more about the time and premiere. One day hopefully in the next 2 years, we want to plan a trip to the UK, and I can guarantee I will be calling you to help me with it! You were invaluable to me!

Merry Christmas and Happy New Year!

Love,"

Kim

"Hi Leanne,

Firstly I would like to say that my experience with Magellan Vacations was absolutely fantastic. I have used Tablet Hotels and Expedia in the past, however I plan to use Magellan for all my USA travel from here on in. The service you offer is outstanding and cannot be faulted. I booked my LA hotel with you, however I did end up booking my accommodation in NYC directly with the Standard Hotel - I work for Apple and they offer Apple a preferred corporate rate. If however this was not the case, I would have booked a hotel through you.

The London in LA is probably one of the best hotel experiences I have had. The room itself was enormous, very modern, clean, comfortable with a great balcony and view. The bathroom was gorgeous and had a very large bath which I made use of every night.

The staff and service could not be faulted, in particular the Concierge, Jessica. The hotel even had a Town Car. The hotel is superbly located, with great shopping on Sunset Bvd, Robertson Ave and Melrose Ave, all of which were within walking distance.

I would definitely stay at this hotel again and as indicated above I plan to book all future travel with Magellan -I just wish you were also available in Europe.

Thank you again for all your assistance."

Sonia

"Hello Mika,

The whole trip was fantastic. We loved the Sunset Marquis and will most likely stay there for all our trips to L.A. from now on. We got an early check in and an upgrade of our room. The staff were amazing and surprisingly due to school holidays there were quite a few people with children staying there so our daughter made a few friends. We loved how low key and relaxed it was. Infact we loved it so much we canceled our stay on our return to L.A. from NY at the Shangri La and stayed at the Sunset Marquis again. We had a look at the Shangri La, the open balconies freaked me out but the rooms were lovely. There was a Playboy function around the pool so there were bunnies everywhere, it was very party and very full on. The hotel probably is not our scene.

The Gramercy Park was an amazing hotel and very special in decor but once again probably not for us. The staff were not very personable and I would not say unfriendly, but then I would not say friendly either. We asked to be moved to a room closer to the ground floor and actually ended up with room with a much much bigger bathroom, it was the same size room, same price just bigger bathroom, you would think with the amount we were paying that they would have seen there were the three of us and allocated a room with a bigger bathroom. After all we were there for a while and the hotel was nowhere near full. Next time we will probably stay at the Thompson or the Soho Grand. One thing I realized is that, seeing you walk everywhere in NY, it is better to be closer to the action. The Gramercy Park was in a absolutely beautiful spot and great for our first stay as a family in NY but now that I know the -lay of the land- we will stay somewhere closer to Nolita next time. The great thing with the Thompson is it had an outside pool! a rare thing in NY I believe. We did check out a brand new hotel called the Cooper Square Hotel as well, it is very much our style decor wise but the staff were awful. So we will be giving that one a miss.

Anyway we looked at lots of hotels while we were in NY and I have a better idea of the area where I want to stay next time. And I will definitely consult Magellan Vacations on our next trip. You have rates and access to rooms that are often not available on sites like Expedia. And a message to Ashleigh - Your suggestions, recommendations and advice on where to stay and what to expect were spot on. I probably would not have been the excellent holiday it was without your help.

Thanks again!"

Tania

"Dear Sandra,

We never made it to Mels - the restaurant in the hotel was too nice to pass up! Fyi, this task is on my post get-away to-do list anyhow. In a word, our impression of the Andaz was outstanding. The property, the appointments, the staff and the service were only outshone by the tremendous views. Who would have thought that an unseasonable 108 degree vacation could be so fabulous! Obviously the pool was a big plus. Another enjoyable feature was the restaurant and bar - very well done. The West Hollywood location was great, we could walk to some things, easy to drive to others, but never felt overrun by -tourists- My husband and I have long been devotees of the Mercer in NYC and W Hotels across the country - no longer. We will now look to see if the city we visit has an Andaz property. We were made to feel as though being a guest there was important, a rare occurrence for a first time visitor at a hotel. My staff was as impressed as we were - Andaz made the celebration of our corporate 20th anniversary extra special.

I would glowingly recommend your referral service as well as the hotel to anyone and everyone. Thank you for your help and look for us again."

Mary Ellen

"Dee, thanks for your help. If you have an email system, you can add my email address for future updates so I can keep your company in mind. I was very pleased with your rates at the Grafton on Sunset and I would love to use your business in the future. Thanks."

Charice

"I just wanted to send a quick note of thanks - thanks for one of the most memorable family vacations that my family has ever experienced. I own my own business and have come to realize that it is rare to find such a high level of customer service in this day and age. The level of customer service that your company provided me is inspiring. Your company is by far the best company I have ever dealt with in terms of personalized customer service. The hotel you recommended was a perfect fit for my family and you can be sure that when we plan our next vacation, Magellan Vacations will be a part of it - wherever we decide to go!"

Anonymous

"Thanks Kristen! You are the bomb! I need to hang out with people who get things done!"

Andrew

"Allison, I really want to take a moment and extend my gratitude and thanks for the amazing team that you have working for you. Each time I call your reservation line every one is so helpful, thoughtful, and kind. And I wanted to let you know, how much that means. In todays consumer world a lot of companies have forgotten about Customer Service, and Im so glad that you have helped change my out look. Each one of your representatives was amazing! And I knew just by speaking to them over the phone, that they enjoyed their job, and they were serving me with a smile. Everyone that has assist me, I want them to know that their hard work has not gone unnoticed. I will continue to use your services, and I will be a strong referral for anyone looking to do business with Magellan Vacations. Hollie Ashley Eugene And yourself. Sincerely, loyal customer Kimi"

Robert